How can I send money within Kenya?You can send money easily through mobile money services like M-Pesa, Airtel Money, or via bank transfers. Simply log in to your preferred service, enter the recipient's number or account details, and complete the transaction.
What are the charges for sending money?Charges vary depending on the service you use. For example, M-Pesa charges depend on the amount sent, while banks may charge a flat fee or a percentage. Always check the fees before confirming a transaction.
What is the fastest way to send money within Kenya?The fastest way is through M-Pesa or Airtel Money, where transactions are processed instantly. Bank transfers within the same bank are also quick, often taking just a few minutes.
How do I use M-Pesa to send money?Dial *334# or use the M-Pesa app, select 'Send Money,' enter the recipient's number, the amount, and your PIN. Confirm the details, and the money will be sent instantly.
How secure are money transfers in Kenya?Money transfers through services like M-Pesa, Airtel Money, and banks are highly secure. They use encryption and require PIN authentication to ensure safety.
What is the maximum amount I can send?For M-Pesa, the daily limit is KES 300,000, with a single transaction limit of KES 150,000. Bank transfer limits vary depending on your bank and account type.
Can I cancel a transaction?Yes, if the transaction hasn't been processed. For M-Pesa, use the reversal option by forwarding the transaction SMS to 456. For banks, contact customer service immediately.
Can I send money internationally?Yes, services like M-Pesa Global, Western Union, and PayPal allow you to send money abroad. Check the applicable fees and exchange rates before sending.
What are the best ways to save on transfer fees?Use services that offer promotional discounts or lower fees, such as M-Pesa offers for frequent users or bank loyalty programs. Compare fees before choosing a service.
Can I send bulk payments?Yes, you can use services like M-Pesa Bulk Payments or bank payroll services to send money to multiple recipients at once. These are ideal for businesses paying salaries or vendors.